Hotel Communications Platform

Connect with guests, automate workload and grow your revenue.

The only platform where you can streamline your hotel operations by centralizing all communication channels, automating client engagement and boosting marketing efforts.

No more missed guest inquiries
Provide immediate support
Send targeted messages to guests
Optimize your guest interactions
Make informed decisions with valuable insights

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Our Clients

Don’t miss a message from your guests

Streamline Guest Communication with chatlyn’s Omnichannel Inbox and Ticketing System

Say goodbye to dispersed communication channels, manual engagement, unorganized requests, and missed opportunities. With chatlyn, you can effectively manage all guest interactions in one central inbox.

Tag and ticket guest interactions with chatlyn’s powerful ticketing system. Allow your staff to share a common platform and prevent unanswered messages due to an employee’s absence.

The best hotel communications platform out there!

You know how repetitive it can be

chatlyn AI is powered by ChatGPT for accurate and quick responses to common first-level support questions.

Do you find yourself constantly answering the same questions from guests? chatlyn AI takes care of that for you. Simply upload your company’s knowledge base documents to our platform, and chatlyn AI will handle the rest. Our AI-powered system will analyze guest messages and provide tailored responses that are accurate and human-like.

By automating responses to common first-level support questions, you can reduce workload for your staff and improve guest satisfaction. Leave long wait times for your guests in the past and eliminate repetitive tasks for your staff.

Email Marketing doesn’t work like it used to

Send Personalized Offers on the Channel Your Guests Use Most, Boosting Open Rates to Over 90% with WhatsApp.

Sending email offers is something that all brands do and it leads to oversaturation of your customer’s inbox. Be where your guest is. With chatlyn you will have access to sending newsletters and new offers or services via the channel your client is on.

Did you know that WhatsApp newsletters have an average opening rate of 90%?. This is significantly higher than the 22% average opening rate of email newsletters. Start sending WhatsApp Newsletters with chatlyn today.

Paint a picture of your guest communication

Get a Clear View of Your Guest Communication – Unlock the Power of Data with chatlyn’s Reporting and Analytics

With chatlyn’s data-driven reporting and analytics, you’ll have all the information you need to paint a clear and accurate picture of your guest communications and make informed decisions. This will help you improve your communication strategies, make your guests feel more valued, and increase their loyalty and retention.

Our unbreakable privacy features keep your sensitive data under lock and key

chatlyn is 100% GDPR compliant, ensuring that you can use the platform without any concerns about data privacy.

When it comes to protecting your guests’ data, chatlyn takes privacy seriously. With advanced encryption and secure servers, your sensitive information stays confidential and protected at all times. And because chatlyn is fully GDPR compliant, you can rest assured that your data is being handled responsibly and in accordance with the latest privacy regulations. Don’t leave your guests’ privacy to chance – choose chatlyn for secure and trustworthy communication.

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Fit it like a glove with any software you already use

With chatlyn’s integration capabilities you can connect to your existing hotel management software for a smooth and efficient workflow.

Streamline your hotel operations with seamless software integration. chatlyn integrates with any CRM, PMS or POS you already use, making communication with guests smoother than ever. Your all-in-one marketing and guest communication platform now syncs with any hotel management system, allowing you to understand your guest communications unlocking the power of efficiency.

Unleash the full potential of your hotel’s communication with chatlyn

Start your journey today!

Rely on our knowledgeable and friendly support team for assistance, guidance, and peace of mind with every step of your chatlyn journey.

Make the most of chatlyn’s features and capabilities with the help of our knowledgeable and responsive support team. Whether you have a question or need assistance setting up your account, our team is always available to guide you through every step of your chatlyn journey. With their expertise and commitment to your success, you can rest assured that you are in good hands.

Start your communications transformation today and unleash the full potential of your hotel with chatlyn.

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