Customer Messenger Communication

Closer to customers
than ever before.

Automated customer communication,
where your customers are most comfortable.

With chatlyn you can bundle all your channels and use them optimally for service, sales and marketing for the entire team!

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The first month is on us!

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Join hundreds of satisfied brands elevating their customer engagement with chatlyn

What our customer messenger solution includes

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WhatsApp Newsletter

Unlock the Power of a 98% Open Rate with WhatsApp Newsletters: Elevate your messenger marketing strategy to new heights by leveraging the unparalleled engagement rates of WhatsApp.

With just a single click, you can broadcast personalized messages to your entire contact list, sparking revenue-generating conversations like never before. Don’t just send messages; create meaningful interactions that lead to conversions.

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Ultimate Messenger Journey Builder

Transform your customer engagement by seamlessly integrating marketing automation into your messenger communications. Our cutting-edge Messenger Journey Builder allows you to effortlessly connect with any application, enabling you to automate the entire customer journey, from upsells to loyalty programs.

Craft personalized communication flows that not only resonate with your customers but also drive meaningful engagement and revenue. Experience the next level of customer interaction with chatlyn’s Ultimate Messenger Journey Builder!

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Unified Inbox for Multichannel Communication

Engage with your customers on their preferred platforms without missing a beat. From reservations and concierge services to room amenities, every interaction is captured and efficiently routed to the appropriate team through our advanced ticketing system.

Say goodbye to fragmented communications and hello to streamlined customer engagement with chatlyn’s Unified Inbox.

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A must-have: Webchat Widget

Elevate your website’s interactivity with chatlyn’s Webchat Widget. This dynamic tool empowers your customers to engage with you in real-time, from the website or on their preferred channels. From resolving inquiries to offering immediate support and capturing leads, our Webchat Widget serves as a multi-functional hub for customer engagement.

Transform your website into a customer service powerhouse, enriching user experience while simultaneously driving engagement and sales.

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100% GDPR compliant
and secure

The server location and storage of your customer data meet the latest standards. That way you can communicate with your customers with peace of mind.

Personal
Support

We know that personal contact is the be-all and end-all for a good customer relationship. That’s why we are by your side from the very beginning!

Mobile App for iOS
and Android

Your team is on the road a lot? No problem, our Android and iOS apps are available in the official stores for your team to answer any message on the go!

“Our team works tirelessly to provide the best service to customers, even in the current crisis. chatlyn has made our work immensely easier, as several sales agents can now process customer requests simultaneously and thoroughly.

We are now no longer limited to just one mobile device and can follow up on customer requests more efficiently and quickly.”

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Milene Platzer
Head of Marketing & Communication

“It was super easy to setup, just connecting our profile and we were sending WhatsApp Newsletters to all arriving guests about benefits and upsell offer!

Our goal was to implement the AI in the near
future but our chatlyn consultant did the whole AI setup within 2 minutes. We just uploaded our guest directory and some pages from our website and the AI was immediately answering perfectly fine on all messenger channels including even WhatsApp or Instagram.”

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Jan Hüpers
General Manager La Quinta by Wyndham Jumeirah, Dubai

From our blog

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One platform
many possibilities

chatlyn acts as a digital bridge between your business and your favorite tools, enabling them to communicate and work together more efficiently. With chatlyn’s powerful integration capabilities, you can streamline your workflow and maximize productivity by seamlessly integrating with tools such as CRM, PMS, and other third-party apps.

Say goodbye to juggling multiple platforms and hello to a unified workspace that empowers your team to work smarter and more collaboratively.

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Check out what you can do with chatlyn!