Messenger Glossar

Find useful insights to every-day terms used within our application or at your office water cooler.

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A B C D E F G H I K L M N O P Q R S T U W Y

SaaS (Software as a Service)

SaaS is a delivery model for software applications, in which the provider hosts the software and makes it available to customers over the internet. SaaS eliminates the need for customers to install and maintain software on their own computers or servers, and allows them to access the software through a web browser or a thin client. This model typically offers a pay-as-you-go pricing structure, making it a cost-effective and flexible solution for businesses of all sizes.

Select-Service

Select-service refers to a type of hotel that offers limited services and amenities, typically at a lower cost than full-service hotels.

SEO (Search Engine Optimization)

Refers to the process of optimizing a website to rank higher in search engine results and attract more organic traffic. This is done through techniques such as keyword research, on-page optimization, and link building.

Standard Operating Procedure (SOP)

SOP is a document that outlines the specific steps and processes that need to be followed in order to complete a task or achieve a goal. In the hospitality industry, SOPs are often used to ensure consistent and efficient operations.