Occupancy Rate
Occupancy Rate is a metric used in the hospitality industry to measure the utilization of a hotel's rooms.
Omnichannel Inbox
A central location where businesses can manage all customer interactions from various channels, such as email, webchat, WhatsApp, SMS, etc.
Online Travel Agency (OTA)
OTA refers to a website or platform that allows customers to book travel services, such as flights, hotels, and rental cars. These platforms typically aggregate offerings from multiple suppliers and provide customers with a one-stop-shop for their travel needs.