Messenger Glossar

Find useful insights to every-day terms used within our application or at your office water cooler.

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A B C D E F G H I K L M N O P Q R S T U W Y

Destination Management Organization (DMO)

DMO refers to an organization that is responsible for promoting a specific destination and its offerings to travelers. DMOs may focus on specific aspects of the destination, such as tourism, economic development, or cultural preservation.

Diversity, Equity, and Inclusion (DEI)

DEI refers to the intentional and ongoing efforts to create a culture of equity, diversity, and inclusion within a workplace. In the hospitality industry, this can include initiatives such as creating a welcoming and inclusive environment for guests and employees, promoting diversity in hiring and training practices, and addressing systemic barriers to equity and inclusion.