Property Management System (PMS) refers to a software platform used by hotels and accommodation providers to streamline their daily operations and manage various aspects of their property. Key features of a PMS include reservation management, guest check-in and check-out, room assignment and inventory management, billing and invoicing, housekeeping schedules, and reporting functionalities. By integrating with a PMS, such as CloudBeds, Apaleo, Oracle or Mews, chatlyn enables seamless communication and data synchronization between the property management system and other components of the platform, enhancing efficiency and guest experience.
What is a Property Management System (PMS)?
A Property Management System (PMS) is a software used by hotels and accommodation providers to manage their daily operations, including reservations, guest check-in and check-out, room assignments, billing, and reporting.
How does a Property Management System (PMS) benefit hotels?
A PMS helps hotels streamline their operations, improve efficiency, and enhance guest experiences by automating tasks, managing reservations effectively, maintaining accurate guest records, and providing valuable insights through reporting and analytics.